A LOCAL HOTEL – BEAR MOUNTAIN INN
Bear Mountain Inn – We do not recommend
3020 Seven Lakes Drive, Tomkins Cove, NY 10986
We can only give you the hotel we stayed at, and sorry to say, we were not thrilled with it.
If you like a frozen, cold room that’ll wake you up in the middle of the night with cold air blowing on you in the summer, then this is your place.
They made it sound so good; we would be on the lake. How exciting. Just look at the above picture.
We made a special trip back to the main building to ask them to please turn the air conditioner temperature up. We estimated it was somewhere around the low 60s in our room and the common area. They agreed to raise it some. We woke up repeatedly in the middle of the night under the covers, with sweatpants and a sweat jacket on. The air came right down from the vent straight to the pillows.
The room was very small. And the bigger disappointment was the creamers were sour and ruined our morning coffee. Our review may be exaggerated because someone messed with our coffee. :) The pictures of the rooms in the main building are quite nice so they might be a better pick than our cottage. The main building was sold out.
We had a price up on Expedia where we were going to book. But the way the room was explained to us when we arrived at the desk was different than the normal room, and it cost more. And now it was the only one left. We booked directly with the hotel at their price because of how she described the situation.
It turned out when we checked, the room was the same one we were in, $40 cheaper online and still available. When we asked, the clerk said he had no authority to refund it. My solution: ask someone who has the authority. He went and asked the manager, and came back with an answer to a different question. We left in frustration, overcharged $40 for a room cold enough to wake us all night. $40 was not worth our aggravation. We had photography to do.
And the park that they boast about on their website, which they sit in the middle of, was a mess. During our dinner, we smelled something while we were eating on the outside porch. When we were done eating, we walked through the park and found garbage all over the ground. That was what we smelled during dinner. Vultures were eating the mess.
In the restaurant, we had extremely poor service. Our waiter was working the bar and the tables at the same time. We asked the other waitress for help when we needed it, so it wasn’t the end of the world. They said the summer staff left to go back to college so maybe this was just an adjustment phase.
It wasn’t a horrible stay, but when you add all the little things up we were disappointed. But we are very picky about our hotel stays. As we should be in our business of advising you were to stay.